1. Who can use BT Social
Anyone can browse the platform. To create an account or upload content, register with a valid email. Keep your login details secure and your profile honest.
Age requirement. You must be 13 or older to create your own account. Players under 13 may have an account created and managed for them by a parent, guardian, tournament organiser or club admin. Players aged 13–17 should have their parent or guardian aware that they use BT Social.
2. User-uploaded content
Photos, gear listings, partner requests, social game posts and other content on BT Social are uploaded by users — not by us. We do not pre-screen or moderate content before it appears.
We have no control over what other users upload. If any user-uploaded content affects you or someone you're responsible for (including a minor in your care), please let us know and we will attempt to remove it as soon as practicable — typically within 48 hours, often the same day for urgent or child-safety requests.
When you upload your own content, you confirm you have the right to share it and accept that it will be visible to other users. You keep ownership and can request removal at any time.
3. Tournament photos
Event photos may be taken by organisers or other players and uploaded to the platform. If you appear in a photo and would prefer it removed, contact us and we will take it down. See the Photo Policy for details.
4. What we will not accept
No offensive, harassing or discriminatory content. No fake profiles. No spam. No content belonging to someone else without permission. No content that sexualises or endangers minors — instant takedown and account suspension. We reserve the right to remove content or accounts that break these rules, with or without notice.
5. Junior players and child safety
BT Social welcomes junior beach tennis players, but takes child safety seriously:
- Parents/guardians may request removal, modification, or deletion of a minor's profile, photos, or any associated data at any time. Email admin@btsocial.com.au — child-safety requests are actioned with same-day priority.
- Adults must not contact minors privately through the platform (including via the “Send Message” feature) except in the context of legitimate coaching, organising or family relationships.
- We do not target marketing or promotional content at users known to be minors.
- If you become aware of any conduct that puts a minor at risk, please contact us immediately and (where appropriate) report to local authorities and the eSafety Commissioner.
See our Privacy Policy for how we handle data for users under 18.
6. Community connections — accommodation, marketplace, social games & messaging
BT Social offers optional features that help players connect with each other — including Find Accommodation, the gear marketplace, social games / pickup, partner matching, and player messaging. These are introduction tools only. By using any of them you acknowledge and agree:
- We are not a party to your arrangements. Any stay, booking, sale, payment, meeting, game, ride, or other arrangement that results from these features is solely between the users involved. BT Social is not a party to it.
- We do not vet or monitor. We do not verify, screen, endorse, supervise, or monitor users, listings, accommodation, goods, prices, or anyone's conduct, and we make no representations or warranties about their safety, legality, quality, accuracy, or suitability.
- You participate at your own risk. You meet, host, stay with, travel with, transact with, and pay other users entirely at your own risk. You are responsible for your own safety and due diligence — meet in safe settings, verify details independently, and never share more personal or financial information than you are comfortable with.
- We do not handle payments. BT Social does not process, hold, or guarantee any money, deposit, item, or property exchanged between users.
- No liability. To the maximum extent permitted by law, BT Social, its operator, and tournament organisers are not liable for any loss, damage, injury, theft, dispute, cost, or harm of any kind arising from or connected to these features or any interaction, arrangement, or transaction between users.
- Release & indemnity. You release BT Social from any claim arising out of your use of these features, and you agree to indemnify BT Social against any claim brought by another person arising from your conduct in connection with them.
Nothing in this section limits any rights you may have under the Australian Consumer Law or other laws that cannot lawfully be excluded.
7. Limitation of liability
BT Social is provided “as is” for the beach tennis community. We do our best to keep the platform running smoothly and content community-friendly, but we cannot guarantee uninterrupted service or that every user-uploaded piece of content meets these standards at all times. We are not responsible for the actions of other users or for the accuracy of user-uploaded content. To the extent permitted by Australian law, our liability is limited to refunding any direct fees you have paid us (currently: none — the platform is free).
8. Changes to these terms
If we update these terms significantly we will let you know via email or an on-site notice. Continuing to use BT Social after changes means you accept them. Material changes regarding children, privacy, or content rights will be communicated explicitly.
9. Contact
Questions, takedown requests, child-safety concerns, or general feedback? Email admin@btsocial.com.au. We read every message.